{"product_id":"9780745953687_the-relational-manager","title":"The Relational Manager","description":"\u003cp\u003e\u003cstrong\u003eThis inspiring new approach is based on extensive research by an expert on relationships and supported by a wealth of statistics and case studies.\u003c\/strong\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eRelationships are at the heart of all that we do and achieve, indeed our very identity. When relationships are neglected in a business context, the authors argue, they lead to poor health, ineffective management and low output at work.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eThe authors focus on 5 key components of successful relationships and how these can be achieved: \u003c\/strong\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e- Encounter (personal rather than impersonal contact is best)\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e- Storyline (strength of the relationship over time)\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e- Knowledge (how deeply is information shared?)\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e- Fairness (equal treatment and mutual respect)\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e- Alignment (sharing values, objectives and purpose)\u003c\/p\u003e","brand":"Michael Schluter","offers":[{"title":"Default Title","offer_id":40702416945201,"sku":"9780745953687","price":13.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0571\/9926\/3793\/files\/9780745953687.jpg?v=1750415290","url":"https:\/\/bakerbookhouse.com\/products\/9780745953687_the-relational-manager","provider":"Baker Book House ","version":"1.0","type":"link"}